Methodologies
Qualitative research is ideal for understanding behaviour, uncovering motivation, exploring attitudes and developing ideas. All qualitative research is led by Helen Lancaster. Methodologies include:
- Focus groups ... online video and face-to-face
- Depth interviews . . . online video, telephone, face-to-face
Quantitative research measures attitudes and behaviour and is ideal for providing the hard, unequivocal numverial evidence that is often needed to support or guide a business decision. Quantitative surveys are conducted on-line, by telephone and face-to face.
Research participants are accessed using a variety of methods, depending on circumstances, via:
- Social media
- Websites
- Customer lists
- Large scale market research Panels
- Active recruitment ... doorstep, telephone, in-street, public places, e.g. bus,train, sports centres, cafe
The research methodology advised is always fit for purpose, taking into account the client, research audience, subject matter, budget, and timescale … and its rationale is always fully explained. Crystal Market Research’s case studies give real life examples of how and why different research methodologies have worked in different circumstances.
Kelly Gordon, Director, KGSport Ltd